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San Antonio's Property Management Specialists

Since 1985, the Pyramis Company has grown to become one of the most successful professional fee management firms in San Antonio. The Pyramis Company currently manages single family units, as well as small apartments, in the San Antonio and Bexar County area. Our personal commitment lies with the owners we work for. This is why we have had some of our clients since the 1980s. Once our clients see what we can do for them, they stick with us.

How Concierge Services Can Save You From Disaster

Owning property is an investment in your future; rarely does another purchase build as much equity and value in a portfolio as a residential building. The investment is tricky but valuable; unlike stocks, you won’t regularly see dividends, but when you sell the property or use it for rental income, you can make back far more than what you put in. The best investments are those that end up being safe; if there’s a threat to the security of your investment, it’s well worth your while to put in the effort to protect it. When you’re away from your home, or you own a second property that you’re often absent from, concierge services are a dependable way to avoid potential disaster.


Concierge services are a professional way to maintain your property while you’re absent. This might involve cleaning out the pool, mowing the lawn, and other yard work; if it’s your primary residence, it may also involve checking the mail, and stocking up on groceries for when you return. The house might be cleaned weekly, including gutters and chimneys, or even winterized if you’re going to be away when the colder months hit. Perhaps most importantly, concierge services can help with security, including coordinating a security plan with you, finding high-quality security and alarm systems and contractors, and regularly passing by and through the home to deter any unwanted activities.


There’s always the temptation to leave this type of work to friends or family; asking them to monitor the house, check the mail, or perhaps live on the premises. The advantage of this route is the potential cost savings, depending on how cheap your relations are willing to go, but there are several drawbacks as well. First, while your relation might be a good person, they are not professionals in the world of property management. Creating a plan of action for what to do if anything goes wrong, helping you find qualified services for yard work, repair, security and maintenance, and acquiring specialized help like pool cleaners is probably outside of their realm of expertise. Your relations also have their own properties, their own lives; if an emergency occurs, and they need to leave the city, or find themselves otherwise too occupied to take care of your property, who will? You’ll have to call other friends, try to arrange something on the fly; schedules might be mixed up, days of supervision might be missed, and the risk of problems occurring on your property skyrockets.


Peace of mind is a hard thing to find, and when it comes to your biggest investment, it’s well worth getting. Well-known property management services, who specialize in making the most out of residential properties, are experts in keeping your space running smoothly. Don’t risk undue hassle and stress while you’re away. Don’t risk the chance of spoiling a good relationship with the tension that comes from a mistake they made when taking care of your property; hire a concierge service, and rest easy!



The Advantages and Disadvantages of Allowing Pets On Your Rental Property

Pets are a lot of fun, and more and more people consider them a part of the family. There are tenants who would never move into a place that doesn’t allow pets; to them, it would be like moving somewhere that doesn’t allow children, a non-negotiable part of their considerations when they choose a place to live. For landlords, it’s a tricky topic; there are several pros and cons to consider when contemplating opening your property to those with furry friends.




Market share is the biggest advantage to allowing pets on the premises. A survey conducted by the pet industry estimates that 68% of US households own a pet; when you don’t allow pets on your property, you’re missing out on a massive share of the market. Advertising a pet-friendly property near dog parks, or featuring pet-friendly amenities can attract a large number of potential tenants to your spot.


Allowing pets can help retention, too; pets are extremely popular with millennials, who tend to think of their animals as a part of the family. Among this demographic, 45% of those who don’t currently have a pet say they would like one in the future; a large number of these may simply be dwelling in pet-unfriendly spaces and could be looking to move to a place that can accommodate a furry friend. When your space isn’t pet-friendly, such tenants may move away simply because they want a dog.


Pet owners trend on the responsible side, as well. Though there’s less responsibility entwined with pet ownership than there is with, say, parenting, a tenant with pets has a life they’re responsible for feeding, grooming, and taking care of. Responsible pet ownership means you need to get a consistent paycheque, have sufficient savings in case of emergency, and a schedule so you can look after your furry friend; responsibility in one domain often translates to others, so pet owners are a good bet.




There are downsides to allowing pets on your property. The most obvious one is that they make a mess; shedding fur, scratches on hardwood and other pet-related problems can plague homeowners. You can alleviate this by increasing the amount of the damage deductible in pet-friendly spaces, so you’ll have the extra cash you need in case something goes awry.


Nuisance to other residents is the other big disadvantage, and it comes in two forms. The first is allergies; in a space filled with dogs and cats, living with allergies becomes untenable. If most places in your area are pet-friendly, you can pivot and not allow pets to attract this demographic; you will, however, miss out on other opportunities.


The second major problem is aggressive pets; it’s a good idea to have someone meet the animals of your potential tenants before they move in, to ensure that they’re well behaved and lack any aggressive tendencies.


When you’re not sure whether or not to allow pets, contact us; we have over 30 years experience working with property management, so we know where pet-friendly sells, what demographic it attracts, and whether or not it can work for your space.





Why You Should Rent a Professionally Managed Home

There’s a lot of considerations that go into renting a new place. Does it have enough space? How’s the neighborhood? How much is the rent, and how often will it go up? Do they allow pets? How available is the landlord in case of emergencies? There are a million different things you can ask, and myriad different considerations for different lifestyles. One question that often goes unasked, however: is the property professionally managed? The answer to that could hold the key to a lot of your other concerns; you should look for a professionally managed property to rent.


The rights and responsibilities of the landlord in a landlord-tenant agreement are complex and ever-changing, a web of bylaws, state laws, federal laws, and other considerations. When properties are managed by a single landlord, it’s difficult to ascertain how knowledgeable they are about their legal responsibilities; it’s possible the place you’re renting is just the old house they upsized out of. Ignorant landlords can cause headaches and costly disputes because they don’t know anything about property management. A professional property manager would never get into an unnecessary dispute with you because they know exactly what is and isn’t required.


Property managers also have the best techniques to make your living experience as wonderful as possible. They succeed when they rent to the best tenants, have clean, comfortable and well-maintained living spaces, and manage to retain the majority of their tenants for multiple years. Your happiness saves them money, so you can be sure they’ll invest in the best. You can expect access to 24/7 emergency maintenance service with a property manager, and the plumbers, electricians, landscapers and other staff they hire will be the best; they tend to have wonderful working relationships with all types of home maintenance and repair experts.


Consistency is an enormous part of a professionally managed property’s appeal.  When renting from a single landlord, it can be difficult to ascertain how they’ve treated past tenants; San Antonio property management companies have managed hundreds of units, and wouldn’t be able to continue growing their portfolio without consistent excellence. This consistency shines through when it comes to tenant services; when you call, you know someone will answer, which is not always the case with a single landlord. Additionally, you can expect rent to stay the same for the whole year, and for the property to remain in their possession; property managers will have drafted a plan to assure them of the property’s profitability before managing it, so there’s little risk of foreclosure.


Property managers are experts at just that; making sure a property is taken care of. That means you won’t have to worry about disputes with noisy and messy fellow tenants, badly maintained common spaces and wild rent fluctuations; when you’re in your home, you want to have peace of mind, and that’s exactly what a professionally managed property gives you.



How To Attract Millennials to Your Rental Property

“Millennials” seems almost as much a buzzword as it is a generation. This demographic, born between the early 1980s and the mid-1990s, is a prime target for landlords; given that they make up 25% of the US population, you’ll want a piece of the millennial pie. Many millennials are still 20-somethings entering into their early 30s; this age group has always been a prime target for renting, as they complete school, move up the ladder of their professional and accumulate enough wealth to buy a home.


Millennials aren’t just here for the short-term, though. Due to the Great Recession, many of them took years off so they could afford school, or as a result of a poor jobs market. They haven’t yet acquired the reserve of wealth or experience that comes with being a homeowner, so they’re likely to continue renting for some time as they progress in their personal and professional development. Additionally, millennials tend to be more experience-driven than possession-driven; they’ll be willing to rent instead of purchasing a home so they can use their reserve of funds for things they want to do instead of things they want to keep.


Millennials are the first generation to have been fully submerged in our digital ecosphere from a young age; as a landlord, you must understand the importance of posting online in order to attract them. Post walkthroughs of your property online so they can have a feel for the place without ever setting foot in the door; make it possible to apply online, and consider community message boards for your properties so residents can discuss issues of importance to them. Email correspondence, automatic and digital rent payment and technologically-friendly, Internet ready properties are all key.


Neighborhoods are incredibly important to this demographic; being experience-driven means they tend to prefer hip neighborhoods close to the center of the city. Advertise the best restaurants, bars, and other nightlife in the area. A mix of economic setbacks and profound concern for the environment has caused millennials to be avid users of active transportation; advertising walking and cycling lanes, as well as public transit, can be enormously useful.


Pets are a huge part of the lives of many millennials; the cohort tends to love terms like “fur baby” and “furry family” and most will not rent from you if you don’t allow pets. To them, a pet is an integral part of the family unit; they value them for their companionship more than as beasts of burden. This ties into advertising the neighborhood; if there’s a lot of pet-friendly parks and shops nearby, you can attract more young folks.


Choosing the right property managers is key to attracting millennials. They want everything to be automated, digital contracts, well-kept properties, and neighborhoods filled with amenities, and they want to know about all of these features without having to step foot outside their doors. Advertising your property properly to this demographic can be tricky, so put your faith in the experts!



Helping New Tenants Feel at Home


When someone rents your property, they’re getting much more than a place to lay their head at night; they’re getting a place to live. A place to thrive, to grow, a place that will adapt with them as they change and develop; a home. Home is a reflection of who we are; it is filled with the memories and moments that we’ve cherished so much we want to remember them every single day. A home is a place you treat with respect; because it’s a reflection of you, you’ll keep your home clean, and you won’t want to leave. This is a key quality you want your tenants’ space to develop; the more the place feels like home to them, the easier your life will be.


There’s a number of methods you can use to make your new tenants feel at home. The first is to have a personal introduction; be there on move-in day, shake hands, and address any questions they might have. Doing this cements the idea that you’ll be available should they need anything, which can go a long way towards increasing their comfort. When you meet them, it can be a good idea to accommodate them with several different items to ease their transition.


The first thing on your list of things to give new tenants is an information package. This should be a well-organized package including essential information for the tenant; a copy of the contract can be included in this package. A map including key points of interests (grocers, gas stations, restaurants and the like) is nice, and you can include your own favorite spots for a personalized touch. Contact information for maintenance and emergency, the location and standards-of-use for trash disposal, parking, laundry, and mailboxes as well as how they will pay rent are all useful. Any information you find pertinent can be included here; you may opt to direct tenants to a customer portal. Reputable property management companies often run such online portals for customer convenience, so they can view the status of their rent payments as well as catch up on notices about the properties.


Gift baskets are an incredible way of making your tenants feel at home immediately. Theming your basket to make it new tenant friendly is a wonderful method: you can include new shower curtains, prepaid laundry cards (if you don’t have in-suite laundry) and other amenities you need when you first move into a place. Gift cards to restaurants and shops in the area are a great way of encouraging your tenants to explore their new neighborhood, and you can even add locally-crafted items to pique their interest. Knowing your new tenants can be quite helpful for creating the basket; if you know they have pets, for example, you can include treats for their furry friends; a bit of knowledge about their hobbies can also help you customize the basket and make them feel appreciated and welcome.