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Better Property Management from Pyramis

Why Choose Pyramis for Your Property Management?

With so many San Antonio property management companies available to manage your property, you should know why Pyramis is the clear choice. Our company is committed to helping you protect your largest asset with the excellence that only years of experience can provide. Compared to our competitors, we’ve been in business longer and have established a reputation as one of the best.

That’s why we believe we’re your choice of property management companies in San Antonio.

When you trust Pyramis with your property management, you’re gaining the assistance of a top-level company with more than 33 years in business. We were founded back in 1985 by founder and current president Craig Acord. He has the most experience of any professional realtor, broker, and certified property manager in the San Antonio area.

At Pyramis, we take pride in our prestigious certification as a Certified Property Manager (or CPM®). We have the experience and the qualifications to prove that we know how to properly take care of your largest asset. We believe our testimonials speak for themselves.

Pyramis prides itself on the ability to take care of our customer’s properties with the highest quality service available in the industry. How do we do it? Take a look at these key qualities that set our company apart from the leading competitors.

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Why Choose Pyramis

Pyramis Points of Difference

We manage properties as if we owned them.  Period.  No fancy guarantees we can’t back up.  No tricky pricing or menus.  We don’t cut corners on showings or property visits.  We don’t hide from clients and tenants.  We’ll never push you into signing with us.  The fact is, we don’t need to do any of that to get clients to do business with us.  Clients choose Pyramis because they know we’ll take excellent care of their property and look after their best interests.  Simple as that.

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Us vs Other Property Management Companies

How Pyramis Stacks Up to Others

Most San Antonio property management companies are general service brokerage businesses. They do residential sales, commercial management and leasing, residential leasing and some residential property management. Basically, a little bit of everything. Let’s say you go to your family doctor because you’re not feeling well. The tests come back and your doctor states, “I have good news and bad news. The bad news is you have a brain tumor and the good news is I can take it out tomorrow.” Are you going to let the family doc do this surgery? No, you are going to go find a specialist. So why would you consider a company who doesn’t specialize in residential property management to care for your asset that is worth hundreds of thousands of dollars?

We’re a specialist

At the Pyramis Company, our primary business is that of managing any residential property not requiring on-site managers. We manage single family homes, duplexes, four-plexes, townhomes, and condos. How we are different from a company that manages 500 or 1000+ properties? Frankly, there is a massive difference. We will be handling your property as if it were one of our own; we offer one-on-one service. You have a dedicated property manager for your property or properties, not a pool of them. By using a larger company, you risk putting your property into the hands of someone who is simply going through the motions of answering the phone and scheduling service calls. We are exactly the opposite. Each of us personally commits as a team to all of our clients as a family. We work diligently to ensure that our properties are not vacant, are rented quickly, and are rented to highly qualified tenants.

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Why Hire a Professional

Why Choose Pyramis

Thinking about managing your own rental? Are you comfortable with the 60+ statutes that apply to owners of rental units? Do you know how to properly qualify and screen prospective tenants? How would you handle determining what the optimal rental rate is for your home since most of the data you need is not public? Have you ever had to track down a tenant two weeks late paying rent? What about filing an eviction? Ever dealt with a house fire resulting from a lightning strike while you’re 1,500 miles away? What about the roof damage from a hail storm you didn’t know happened?

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Better Service for Your Money

Why Pyramis?

  • Boutique Management

    As stated above, we’re selective as to what properties we manage.  We’re a small company, we don’t manage 1,000+ properties.  When managing that many properties, you have to become a factory operation in order to be profitable.  A team of people handle applications, another team handles maintenance, another for tenant relations, and yet another for client relations.  If you have a question about your monthly statement, do you email a person or a generic email address and pray it gets to the right person?  They outsource all the move-in, move-out, and annual inspections.  In many cases, the people you’re dealing with have only ever seen photos of your rental home, if even that much.  In large part, customer service can’t survive in these environments.  You become just another address in their system.

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  • Higher Standards

    For the most part, the big real estate brands offer property management simply to hang onto you as a client when they are unable to sell your home.  To keep that relationship open for when there’s a buyer, they want to keep the property.  They’re far less selective on what they manage, they just want the eventual sale.  Think about it, would your agent prefer the one-time $4,500 commission for selling your home, or the $125/month management fee for managing the same house?  That’s not rocket science, they’re not invested in your investment; it’s just not financially feasible.

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  • Certified Property Manager®

    The CPM®, the most prestigious designation available to someone in the industry.  It means we understand not just how to collect rent and call the plumber. It means that we understand what it means to have investment property and how it should be handled. In Texas, you just need to have a broker in order to handle funds for another party. So, any real estate agent, with the permission of their broker, can say they’re a “property manager.”  Let’s put this a different way, would you have your family doctor perform brain surgery? Why then would you entrust a $100,000 plus investment to a general practitioning real estate agent? Make sure your property manager has the knowledge and training needed before you trust them with your asset.

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  • Longevity & Expertise

    Pyramis has been in the management business since 1985.  We helped to write the book on San Antonio property management. We know the market, the laws, and the best way to get things done.  32 years is a lot of experience.  Go with the new guys or the ones who have been around?  Do it yourself or go with an experienced professional?

    Our founder & president, Craig Acord, has been a professional REALTOR® in San Antonio since the early 1980s and a broker shortly thereafter.  That’s what experience looks like.  He received his CPM® designation in 1993 making him the area’s most tenured CPM® in residential property management.

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Our Service Promises to You

The Pyramis Promises

You want a company who is going to be on your side through thick and thin. You shouldn’t take chances when it comes to hiring a management company, which is why we make a few promises to each and every one of our clients. You know exactly what to expect from our brand and we commit to standing behind these promises.

We always respond

We always respond to our clients when they reach out to us. We promise to respond to you within 24 hours, although usually much sooner. One of the most common complaints we hear from the clients who switch to Pyramis is the lack of communication from previous manager. We won’t ever be put in that category.

No penalties to switch

We don’t just sit back and collect fees every month. At Pyramis we earn our money. If you don’t feel we earned our fee one month, let us know and we will refund that month’s fee. We are here to earn our business and keep you happy. We always want our clients to be happy wit the work we do and we welcome any feedback that helps us to get any better.

Re-rent leasing fees

While most of our clients stay with us for years, things do happen and conflict arise. We do what we can to correct the situation, but in the event a client still wants to leave, we will let you out of the management contract with no penalties.

Complete and total satisfaction

You pay us to perform a specific service month after month. If you feel we have earned our fee for the month, let us know and we will refund your fees.

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Don't just take our word for it.

Testimonials

Latest News

Our Blog

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1. Military San Antonio’s military bases make it one of the prime places to invest, with a continuous stream of military members and their families moving in and out on assignment many of them choose not to buy but instead rent since it’s usually more economical and they are protected in their leases if they

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What You Should Know About the Eviction Process in Texas

Property management in Texas presents a unique set of challenges, and if anyone ever told you that it was easy, then they were being disingenuous. Property management companies must deal with plumbing and electrical issues, storm damage, and infestations by rodents, insects, and other pests, just to name a few of the issues that might

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“3 Reasons to Forgo your Real Estate License” – A Response

I find the recently (republished) article “Three Reasons to Forgo your Real Estate License” upsetting.  This is the kind of irresponsible, sensationalist journalism that is so frustrating.  There’s just enough truth to the article to give it a little value, but only has the headline to grab your attention.  The majority of it only plays

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