Pyramis Company Privacy Policy

Last updated: 2025-09-09

Pyramis Company (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information, such as:

  • Name, address, email address, and phone number
  • Property and rental information
  • Payment and billing information
  • Communications with us (including email, phone, or chat)
  • Technical information (such as IP address, browser type, and cookies)

How We Use Your Information

We use the information we collect to:

  • Provide property management and related services
  • Communicate with tenants, landlords, and vendors
  • Process payments and billing
  • Improve our website, services, and client experience
  • Comply with legal and regulatory requirements
  • Leverage technology, including Artificial Intelligence (“AI”) tools, to assist in communications, operations, and service delivery (see AI Use section below)

Artificial Intelligence (AI) Use

Pyramis Company uses certain AI technologies to help us deliver and improve our services responsibly.

Examples of AI Use:

  • Assisting with tenant and owner communications (e.g., automated chat or email support)
  • Supporting internal workflows (e.g., document processing, scheduling, data analysis)
  • Enhancing personalization (e.g., tailoring communications or recommendations)
  • Improving efficiency in property management operations

Data Processing and AI:

  • Limited Use: Personal data is only processed by AI systems to the extent necessary for the specific purpose described above.
  • No Sale of Data: We do not sell your personal information to AI vendors or third parties.
  • Third-Party Providers: If we use external AI services, those providers are bound by confidentiality and data protection agreements.
  • Model Training: Unless explicitly stated, your personal data is not used to train public AI models.

Human Oversight:
AI tools are designed to assist—not replace—our staff. All significant business decisions, such as tenant screenings, lease approvals, and property management determinations, remain subject to human oversight. You have the right to request human review of any AI-assisted decision that may meaningfully affect you.

Your Choices and Rights:

  • You may request more information about how your data is used in AI systems.
  • You may opt out of certain AI-driven personalization features by contacting us.
  • This section will be updated as AI laws and best practices evolve.

Disclosure of Your Information

We may share information with:

  • Vendors and service providers working on our behalf (bound by contractual safeguards)
  • Law enforcement, regulators, or legal authorities as required by law
  • Third parties in connection with business transfers, mergers, or acquisitions

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your data, no method of transmission or storage is 100% secure.

Your Privacy Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information, and to restrict or object to certain processing. To exercise these rights, contact us at the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Pyramis Company
9901 IH 10 West, Suite 800, San Antonio, Texas 78230
info@pyramiscompany.com
(210) 593-9807