We always respond to our clients when they reach out to us. We promise to respond to you within 24 hours, although usually much sooner. One of the most common complaints we hear from the clients who switch to Pyramis is the lack of communication from previous manager. We won’t ever be put in that
We don’t just sit back and collect fees every month. At Pyramis we earn our money. If you don’t feel we earned our fee one month, let us know and we will refund that month’s fee. We are here to earn our business and keep you happy. We always want our clients to be happy
While most of our clients stay with us for years, things do happen and conflict arise. We do what we can to correct the situation, but in the event a client still wants to leave, we will let you out of the management contract with no penalties.
You pay us to perform a specific service month after month. If you feel we have earned our fee for the month, let us know and we will refund your fees.