What Owners and Tenants Say
These are pulled from our Google reviews — unfiltered, unedited. The dates and names are real. Some of these clients have been with us for a decade or more.
“During the 20 years Pyramis Company has managed our single-family home rental property, we’ve consistently found them to be professional and dependable.”
— TMS 330, Google Review, September 2026
“We’ve used Pyramis for nearly 15 years. They are true professionals and we always feel comfortable with their level of care for our property and how they handle things.”
— Rob Schlender, Google Review, July 2025
“I recently decided to rent my home out instead of selling it when I moved out of state. I contacted close to 10 different property management companies. Of all the companies I contacted, Pyramis was by far the most professional and responsive.”
— Allison Roth, Google Review, October 2020
“I was honored and thrilled to know that at the first sign of a potential emergency, my property manager Chelsea not only followed up immediately but also made herself available to come out and see the circumstances herself.”
— T Ortiz, Google Review, July 2026
“I have been with Pyramis since 2006. I have always received very good service.”
— Dan Hauben, Google Review, December 2023
“Even though we are out of state and looking for a new place to live, Pyramis was great to work with. If I could give them 6 stars I would.”
— Brian Jensen, Google Review, March 2022
“I worked with Pyramis Company for about 13 years. They managed my investment property for that amount of time and also handled the sale of the home.”
— Zaid Ebrahimi, Google Review, January 2019
“We live out of town and we have been able to completely rely on Heather to manage our property and any issues that arise.”
— Robin Gans, Google Review, July 2019
“I have been doing business with Pyramis for about 30 years and couldn’t be happier. They really know how to get it done right.”
— Chris C., Yelp Review, May 2019
Excellent customer service, and timeliness
I was honored and thrilled to know that at the first sign of a potential emergency that my property manager, Chelsea, not only followed up ASAP but also made herself available to come out and see the circumstances herself.
During the 20 years Pyramis Company has managed our single family home rental property, we’ve consistently found them to be professional and dependable. For...
Many thanks to our agent Heather Tafolla, who stood by us through thick and thin.
I've had a wonderful experience with this management company, and Chelsea has been especially helpful! Any maintenance needs or questions I have are promptly...
We had an amazing experience working with Mark during the application process! He was there to answer our emails and calls as soon as we needed help. He made...
We have been with Pyramis for about 4 years, our first experience was a little rocky, but when Chelsea became our property manager everything changed for the...
Heather is AWESOME!!! She is an absolute professional and doesn’t miss anything. Nothing slips by her. I trust her to handle my properties without exception....
Fueron rápido y eficaz muy profecinales
Excelente trabajo por parte de la compañia gracias
We've used Pyramis for nearly 15 years. They are true professionals and we always feel comfortable with their level of care for our property and how they...
Working with Chelsea has been awesome she is so responsive and gets things done. I have nothing but good things to say about the services I received. Thank...
Very helpful and experienced people! Eddie was great to speak with and am looking forward to doing business.
We’ve been at this property for less than a year and had to reach out several different times for different reasons.. Our property manager is Chelsea and she...
Chelsea Peterson did a great job of being very responsive with phone calls and emails for me and my client. I highly recommend her customer service!
Our rental experience with Pyramis was great start to finish. Heather was our property manager and always had great communication with any issues or work...
Chelsea was extremely helpful with quick responses and frequent communication during the month leading up to move in! Great experience working with her.
My experience with Pyramis Company has been exceptional!
She has been a breath of fresh air to say the least. She actually communicates- promptly and efficiently. You're awesome!!
I would like to personally thank Mrs. Chelsea for all her hard work. Thank you again.
Chelsea Peterson has been so great to communicate with. Even with just general questions regarding Pyramis overall. Hope we get to close a lease with ya'll...
I've been renting my house going on 2 years now, since then Chelsea has always been on top of any maintenance issues or requests I have needed.
I loved Living here!! It was an amazing experience with the pyramis team! Heather Tafolla is such a helpful person!
Mark helped us out over the holidays was very attentive and responsive made sure we started the new year with a new place
I have been with Pyramis since 2006. I have always received very good service. But since Chelsea Perterson has taken over my account the service has been...
Would love to give a shout out to Chelsea Peterson! Thank you so very much for working with us to get into our new home.
He identified my special needs and was able to navigate them with patience and such kindness.
Thanks in advance Larry Hutchins
I had a terrible beginning with Pyramis. Probs one of the worst moving experiences I’ve ever had tbh. But Chelsea P. has been a wonderful property manager....
Chelsea Peterson is amazing. Handles all concerns and questions promptly and professionally. She is always willing to go the extra mile and work hard at...
I’m extremely pleased with the experience my husband and I have had with Pyramis. Heather T. has been AMAZINGLY helpful and supportive. When, at the end of...
Once Chelsea got orders for maintence approved, she was swift in seeimg my concerns were met. Still more to do but I believe the work will be done in a...
I am thrilled to take the time to write this five-star review for Pyramis Company Product Management and especially for Heather Tafolla. My realtor Ryder...
Great job Pyramis Heather Tafolla helped us and was great thank you Heather Tafolla
We rented a home through Pyramis for just short of 3 years, recently purchasing said home. Heather Tafolla, our point of contact at Pyramis, was very...
Heather Tafolla, our point of contact at Pyramis, was very responsive to our questions and maintenance requests as well as being knowledgeable about our particular home.
We just finished our lease with this company. We couldn’t be happier. Amy Taege was awesome to work with. I doubt, without her, things would have been as...
Excellent company to work with. Prior to them managing our property, the owner and I had a nice, respectable meeting about expectations. Heather T. worked...
Great guys, very punctual!! Highly recommended
Great company and our realtor Art showed total dedication and professionalism! Very happy with his services and can highly recommend him- the best! We used...
Pyramis was always helpful & timely addressing our needs at our rental.
I so appreciate all the assistance and professionalism of Mark at the San Antonio office. He was very kind and patient. Thanks, Mark!
We began leasing a home near Seaworld, through Pyramis, in 2017. The home was built in 2000, so there were occasional expected maintenance issues through the...
Mark contacted me as soon as my application was submitted! He was very prompt and thorough through the approval process. My property manager Katie was just...
I manage a condominium HOA and I had to contact heather with Pyramis regarding a HOA issue. She contacted the owner of the home right away and had a response...
Es realmente sencillo hacer todo el proceso con esta compañía todo muy organizado y simple no podría pedir mas y todo el personal que trabajo en nuestra...
If I could give them 6 stars I would. Our experience with Pyramis Company was outstanding. Even though we are out of state and looking for a new place to...
Let me start by saying I am so delighted to have found the home in which your company manages, which suits my family perfectly. Your company has put a smile...
Helpful, a little slow to respond, then emails. Found the info I needed
Heather has been excellent in her handling and communicating with me during the handling of my property well done-- douglas
I recently decided to rent my home out instead of selling it when I moved out of state. I contacted close to 10 different property Managment companies. Of...
Katie is amazing and so helpful.
Our family has had an amazing experience working with Pyramis during our tenure in San Antonio. Great company; very responsive; great customer service. Katie...
Heather is a great Property Manager. She managed our property for over 10 years. She epitomizes outstanding customer service. Always responsive and willing...
Ms. Katie D. Is truly amazing and we love her immensely! Fast, doesn't even start to articulate her speed at doing her awesomeness! She is very personable...
Super helpful and kind staff! I'm new to the San Antonio area; I was in a unique situation and they helped to expedite the rental and move in process to...
Pyramis Company is a good rental company. The staff is very professional and respectful. Lin Schnipper has a warm and caring attitude. She was able to answer...
Arthur Del Negro from Pyramis helped us selling our first house. He gets involved and wants to make the transaction a success. Thanks Art!
Pyramis is on top of their game, as a tenant had a couple of issues with house A/C and other misc issues and they resolved within a couple of days. So far...
Fuimos muy bendecidos con Pyramis Company con la atención que nos dieron y la paciencia que tuvieron con nosotros Y estamos muy orgullosos en recomendarlos...
This office has been the best landlord/rental company office I've ever done business with. Katie, Heather, and Melissa are all fantastic people. They're very...
Great property management company. We live out of town and we have been able to completely rely on Heather to manage our property and and any issues that...
I enjoyed my time at the property I rented through Pyramis. Whenever there was a work order placed they responded quickly, and if it wasn't fixed the first...
I have had an amazing experience with Pyramis. I look forward to working with this company for years to come; Katie is awesome as well!
I have had an amazing experience with Pyramis. I look forward to working with this company for years to come; Katie is awesome as well!
I have been doing business with Pyramis for about 30 years and couldn't be happier. They really know how to get it done right!
Always prompted to help with kindness and much concern. Thank you for all you do! Specially Katie, is a rock star!
We live out of state and needed a good reliable PMC to help us out with our rental. We have nothing but great things to say about Pyramis and their staff....
Katie Demers is so knowledgeable, easy to talk to, and always provides such timely responses/action; she is amazing to work with. It can be so scary to put...
I've worked with Pyramis for almost 15 years at this point! They have done a fantastic job managing my two rental properties and making sure they stay in...
Informative, timely responses to all questions/concerns.
I worked with Pyramis Company for about 13 years. They managed my investment property for that amount of time and also handled the sell of the home. Heather...
Everytime I have contacted Pyramis they have been very responsive and returned my call in a timely manner. The owners are great people and all have been...
Pyramis, specifically Heather, always goes above and beyond and I always feel confident that she is managing my properties with my best interest in mind....
The staff at Pyramis are amazing. If you are an out of town property owner like I am, they are efficient, reasonable, and extremely helpful. Their costs are...
Heather with Pyramis has been superb. She has consistently gone above and beyond to address issues, find solutions, and maintains constant contact. As a...
Staff is very helpful.
Super responsive, friendly, and extremely thorough. I'm am very happy with Pyramis thus far!
Pyramis has been my San Antonio property manager for years, and I wish that I could clone them to take care of my other houses. They are proactive in...
Wendy Bryant helped us sell our rental property in San Antonio. She was very professional and positive throughout the whole selling process. She went way...
We hired Pyramis Company as our property manager 2 years ago after a really bad experience with our previous property manager. Our experience with our...
Pyramis is a company I can definitely trust with my family's needs. They took care of everything I asked them too, and since we were new to the area they...
Thank you Kathy for being so quick to respond and attentive! We appreciate that y'all made it so easy for us to move in! Y'all rock!!
Heather has been a wonderful property manager. We are very secure in the knowledge that she will be able to handle any situation that arises. We have had to...
Pyramis has managed my property for over 11 years. I wouldn't dream of using any one else! Their staff and communication are top-notch. Best of all, they...
Excellent company, very helpful. Kathy Zuniga Is very helpful always willing to help and answer any questions. Thank you for your help.
Kathy from Pyramis did a great job in helping me find a tenant quickly and efficiently. She is responsive, knowledgeable and great to work with. Would...
I have been using this company to manage two of my properties in San Antonio, TX since 2006. I am very happy with their services. Michelle was the first...
Pyramis company is the most professional company we worked with. The owners are very genuine and work with you. Don't go anywhere else. They are proficient...