June 2, 2003

Ladies and Gentlemen:

As an end user of the Property Management Company in San Antonio and Mortgage services provided by the Pyramis Company, I strongly endorse this company’s commitment to excellence. The essence of their efforts to see to the individual needs of their customer base has been phenomenal. Mr. Acord and his staff of professionals have proven through demonstrated performance that they possess the requisite people skills, intelligence and integrity to focus on the needs of their customers and get the right results. On a personal level the support we received was always well structured, professional, and lucid, with an enthusiastic permeated of quality that permeated our every session. The gregarious nature and warm accommodating manner allow for issues and problems to be given a full accounting on the merits and resolved expeditiously. They all are very skilled in listening and conversation, understanding the need to achieve meaningful work, be customer focused, and foster fulfilling long-term relationships in the process.

I am confident that the Pyramis Company will excel and exceed the standard in the services they provide. They have a marvelous appreciation for customers and affirm the qualities of confidence, reliability, honesty and longevity having been in this business for over 18 years. They are in enormously talented group and true professionals.

Sincerely,

COL David W. Williams

U.S Army Medical Research and Material Command